Questions
How do I pay?
Cash on delivery: you pay when your order arrives.
Can I check my order before I pay?
Yes. Open it with the courier and check the piece first.
How much is shipping and how long does it take?
We deliver to every governorate in 5 to 7 business days. The shipping fee shows at checkout as soon as you choose your governorate.
Do you confirm orders?
Yes, we confirm every order by WhatsApp or a call before we ship it.
Which size should I choose?
Every product page has a size guide with the measurements. Between two sizes, choose the bigger one.
Can I exchange or return?
Yes, within 14 days of delivery for full-price pieces, in the same condition you received them. Pieces bought on offer can't be exchanged or returned, so check your order with the courier before you pay. See our exchange and returns policy.
Do you have a shop?
Yes: Genena Mall, Nasr City. Daily 11 am to 10 pm, Friday 1 pm to 11 pm. See our shop.
Are the isdals one size?
Yes. Our isdals come in one free size, 155 cm long, with the hijab attached.
